Piece 01
Process improvement
Hours back every week, fewer errors, faster turnaround.
- Map how work actually moves today
- Automate email triage, data entry, quoting and reporting
- Connect CRM, email, accounts and forms
- SOPs so your team keeps it running
AI consultancy · Sydney
Every system.One fit.
TessellateAI designs and builds practical AI for small and medium businesses: automations, agents and Microsoft 365 Copilot that slot into the tools you already run, so work stops falling through the gaps.
The problem
Work falls through
the gaps.
Most businesses don't need more software. They need the software they have to talk to each other. The cost hides in the handoffs.
Inbox
CRM
Accounts
Microsoft 365
Spreadsheets
Website
Phone & SMS
AI tools
Same job typed into three systems
Invoices re-keyed by hand
Quotes waiting days for a reply
The same customer question, again
Enquiries lost in a shared inbox
Gaps 05 Fitted
The name
tes·sel·late
/ˈtes.ə.leɪt/ · verb
To fit shapes together with no gaps and no overlaps, in a pattern that can repeat forever.
- No gaps
Every handoff between people, tools and AI is covered. Nothing waits in someone's inbox.
- No overlaps
Use what you already pay for before adding another subscription. Fewer tools, better connected.
- Repeats
Build a pattern once, then reuse it across teams, clients and locations.
What I do
Four pieces.
One picture.
Strategy and delivery under one roof, so the plan and the build actually match.
Piece 02
Value-adding initiatives
New AI-enabled ways to win and keep customers.
- Customer service and lead-qualifying assistants
- Proposal and quote generation
- Searchable internal knowledge base
Piece 03
AI solution development
A working tool your team uses every day.
- Microsoft 365 Copilot agents
- Custom assistants trained on your content
- Integrations and lightweight internal apps
Piece 04
AI-enhanced business assets
Websites, SEO, content and documents that work harder.
- Website refresh, copy and speed
- Local SEO and Google Business Profile
- Proposals, capability statements and decks
- Tone of voice and templates
How it works
Five levels.
No boss fights.
A clear path from first chat to measurable results. You decide at every level whether to continue.
World 1-1
Discovery call
Your goals, your biggest time sinks, the tools you already pay for. Honest answer on whether AI is worth it yet.
World 1-2
Opportunity Audit
Interviews, workflow mapping and a scored list of opportunities by value, effort and risk.
World 1-3
Build
Signed-off scope, then prototype → feedback → refine. Tested on real scenarios before anyone relies on it.
World 1-4
Handover
Walkthrough, user guide and SOPs. Access and licences sit in your accounts, not mine.
World 1-5
Measure & expand
Check results against the baseline, then pick the next piece to fit.
Start here
The AI Opportunity Audit.
For businesses that know they should be using AI but don't know where to start. In a few weeks you get a ranked, costed list of what to do first, and what to ignore.
- Interviews with you and your team
- Workflow mapping, current to future state
- Review of your tools, data, website and documents
- Opportunities scored on value, effort, time to value and risk
- A 90-day roadmap: quick wins, core builds, bigger bets
House rules
Safe by
design.
AI touches your customers and your data. These rules apply to every engagement, big or small.
- 01
Your data is not training data
Tools are configured so client data is not used to train models, and personal information is identified before anything is built.
- 02
A human signs off
Anything customer-facing, financial or high-stakes has a person in the loop and a fallback for when the AI is wrong.
- 03
Privacy Act aware
Every project is checked against the Privacy Act 1988 and the Australian Privacy Principles. Legal questions go to your lawyer.
- 04
You own it
IP, accounts and licences are yours. You pay your own subscriptions, so nothing is locked to me.
Who you'll work with
Hi, I'm Cohen.
I'm the founder of TessellateAI, based in Sydney. My background is professional services, document production and design: making complex things clear, polished and ready for clients.
Now I apply that to AI. I start with your process and the return on it, not the technology, and I stay through the build, so you get one person who owns both the plan and the result. I also deliver Microsoft 365 Copilot agent work alongside IT partners.
Player 2, press start
Let's find your
first missing piece.
Thirty minutes, no slides, no obligation. You'll leave knowing where AI would save you the most time.